Hi everyone! I am looking for ways to improve customer service in my Magento store. Does anyone use CRM to manage customer inquiries and support requests? I would like to know how you integrated CRM with Magento to improve response times and improve customer satisfaction.
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To improve customer service, you can integrate a CRM system into Magento, allowing you to effectively manage customer and support inquiries. Amasty extensions can help automate this process by providing integration with popular CRM systems and allowing you to track customer inquiries directly from Magento. This will improve response times and overall customer satisfaction. If you are using magento 2 community edition features , these features are available thanks to flexible customization options.